What is the "virtual" process?

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Communication between the customer and the virtual assistant is the core of the "virtual" process. That connection begins at the initial meeting when we discuss the work to be done as well as your preferred form of communication, and it continues with me delivering constant updates. It is essential to the process that we communicate as needed so that you are satisfied with my work result. To that end, I request that you notify me of any revisions to your project plan and/or deadlines.

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Do you have your own office space?

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I work from my home office, which is particularly designed for my VA service. My home office is equipped with a huge desk, an office chair, a computer, a printer, a copier, file cabinets, and all of the standard office equipment. Despite the fact that I share the area with my daughter, I consider it my own private workplace.

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What would you do if you were on a tight deadline and your computer unexpectedly crashed?

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As I work on a project, I save it to both my Computer and Dropbox. I save all of my work to an external hard disk at the end of the day. I can access my work from another machine thanks to both of these backups. I have a backup laptop that I could utilize to complete the assignment and fulfill the deadline.

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What if I ask you to do something you've never done before?

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I like learning new things and would gladly accept any requests as long as I am confident in my ability to deliver the finest outcomes to a client. If I am unable to fulfill a client's project request, I will do all in my power to discover alternative solutions for the client's consideration.

 

 

What computer security measures do you employ?

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My computer has up-to-date anti-virus software that auto-renews, so I'm never without computer security.

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Will you sign a nondisclosure agreement?

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Because client confidentiality is highly essential to me, I include a Privacy and Confidentiality paragraph in my Policies and Procedures. Although RPerreyras Creative Designs’ documentation includes confidentiality wording, I will also sign your company's agreement if you'd like.

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